The Situation
You have to terminate someone's employment. Whether it's layoff, performance, or restructuring, you're the one delivering the news that changes their life.
Why This Conversation Is Difficult
- You're about to cause someone real pain
- They may react with anger, tears, or denial
- Legal considerations constrain what you can say
- Your own emotions may interfere
Your Goals
- Deliver the news clearly and quickly
- Treat them with dignity throughout
- Explain what happens next (logistics)
- Manage your own emotions
Phrases That Work
"
I have difficult news. Your position is being eliminated as of [date].
"
This isn't a reflection of your work. It's a business decision about the role.
"
I know this is hard to hear. Take whatever time you need.
"
Here's what happens next in terms of [severance/benefits/references].
"
Is there anything you need from me right now?
Common Objections & How to Handle Them
"This isn't fair!"
Acknowledge feelings, don't argue fairness
"What about my project?"
Stay focused on their transition, not business continuity
"Can I have another chance?"
If decision is final, be clear but kind
Ready to Practice?
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